Regulations

  • The farm, as a rule, is open and running in the months: May, June, July, August, September and October.
  • Under “Booking apartment” page, “Farmhouse” and its link “Terms of reservation and use” are specified bookable periods, relative rates and any other relevant particularities. Only the arrival time may exceptionally be granted exemptions at discretion of the company.
  • To book the apartment, you must pay a confirmation deposit of 30% of the amount due for the stay by an irrevocable bank transfer; the confirmation deposit will not be less than € 200.00. Without paying the deposit in the established time in this Regulation or the agreement between the parties, the reservation is not valid.
  • The reservation must specify:
    • Period of stay;
    • Number of adults, teenagers and children who will stay and, for minors, their ages.

The irrevocable bank transfer of the confirmation deposit must be executed within three days after reservation to secure the booking. The bank deposit must be executed to Francesca Stajano business account, which coordinates are: IBAN IT11E0526279420CC0411142088 – BIC SWIFT BPPUIT33

The transfer order to the bank will be conferred with “irrevocable” clause and the copy thereof will be sent by fax to the company, within one day of its execution. All other communications can be sent by email to the following address: aziendagricola.francescastajano@clio.it

To contact, communicate and book you may send an e-mail to the company from “CONTACT” page. Agreed supplements must be defined by the time of the reservation. More simply, you may use the Booking Form in the “Booking an apartment” page, without prejudice to payment of the confirmation deposit as specified before. No exceptions will be allowed for the conditions of booking and payment as specified, even when these operations pass through a travel agency.

  • On arrival, the guest will provide to the Far House:
    • To present valid identification documents of all people who must stay and one tax code card;
    • To pay the bill of the entire stay, including additional services;
    • To pay the amounts due deposits.
    • Adjustments for any other services not previously agreed must be paid before departure.
  • All payments must be run by bank checks from well-known and accepted Banks by the Farm House itself or by credit card.
  • On arrival, the rooms will be delivered to the host, after being inspected. The Farm House may request to be drawn up a special report from which it turns out that it has been checked the status and content.
  • Check-out will do the local reconnaissance and its contents; If any damage or loss of property is found, the guest will be required to pay before departure. The amounts paid for caution deposit may be used; if any surplus the guest must pay an additional amount, as previously established.
  • The following services are not available and are not included:
    • proper access to disabled people;
    • blankets;
    • laundry;
    • grocery hawker;
    • minor repairs.
    • It’s FORBIDEN:
      • to bring animals of any kind and of any size within the spaces and premises;
      • to be rowdy or play any audio or audio-visual equipment, or disturb the peace of the place;
      • to light bonfire, fireplace or any fire outside the room;
      • to do graffiti, drive nails, move or accumulate earth, stones or other;
      • to release paper or any garbage to the environment;
      • to make choirs in the hours of rest or that may be unwelcome to outsiders.
    • The cancellation, less than thirty days before the start of the stay, implies the loss of the entire deposit.
    • Booking implies acceptance without reservation by the host of prices and of all the conditions of residence laid down in this Regulation.
    • Anyone who has good reason to access the Farm House and local areas, must show valid identification document for the Italian state and deliver it to the staff.
    • During their stay, guests can use the outdoor spaces as reserved exclusively for local use or for their paths to reach them.
    • The vehicles must be parked and well locked where indicated, and arranged so as not to pose danger, causing damage to people or things, or to be in the way or be in an unauthorized place. The staff for various needs may invite guests to remove vehicles or other things held by them from the places where they are, or do so directly if necessary, even by the host expenses, in case of refusal or absence.
    • Children must be under constant supervision of their carers, who are responsible for them, and children must not cause any disturbance to anyone.
    • For the tranquillity and serenity of the place, good manners and composure is absolutely required. During the hours of rest, in particular from 00:00 to 7:30am and also from 2.30 to 4.30pm, it is forbidden to cause disturbing noise. Will be removed from the structure, people who:
      • Manifest drunkenness or in any case lack of self-control;
      • Get uncivil, unfair or harassing behaviour to anyone;
      • Do not comply with the provisions of this Regulation or verbal instructions given by the support staff in certain circumstances;
      • Cause damage to persons or property.

    When necessary and appropriate, the offenses will be reported to the appropriate authorities.

    • Guests, their carers and visitors are required to safeguard their belongings and are liable for damages caused to third parties.
    • The Farmhouse does not take custody of goods and objects of the guests and is not responsible for any theft suffered by the guests, their carers and visitors.
    • Whoever find lost valuable objects within the structure, please deliver them to the staff, so they can be returned to their rightful owner.
    • It is mandatory for guests to deposit the trash daily after 8.00pm, in the appropriate container.
    • It is assumed the knowledge of this Regulation and the booking conditions and the use of these in the “Booking an apartment” page of the “Farmhouse” site. No one can adduce ignorance to their discharge.
    • Although not specified in this Regulation, under the heading “Booking an apartment” page of the “Farmhouse” site, it is subject to the Italian Law.